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Privacy policy

Privacy policy

Last updated: August 13, 2026

1. Introduction

ORT Énergie (“we”, “us”) takes the protection of personal information seriously. This policy explains what we collect through our website, how we use it and the rights you can exercise, in keeping with the Act respecting the protection of personal information in the private sector (as amended by Law 25).

2. Privacy officer

ORT Énergie’s privacy officer can be reached as follows:

3. What we collect

We collect only what is needed for the purposes set out below:

  • The information you send us through our contact forms: first name, last name, email address, phone number and the content of your message.
  • If you agree to it, certain browsing data collected through cookies (see our cookie policy).

4. Why we collect it

Your information is used to:

  • answer your questions and your requests for a proposal;
  • stay in touch with you during an engagement or a follow-up;
  • improve our website and our services, where you have accepted analytics cookies.

5. Consent

By sending us your information through a form, you consent to its use for the purposes described in this policy. You may withdraw that consent at any time by writing to info@ortenergie.com.

6. Sharing with third parties

We do not sell or rent your personal information. It may be handled by technical service providers (our web host, in particular) only as far as needed to operate the website, and with appropriate safeguards in place.

7. Retention and security

We keep your information only as long as the purposes described above require, then destroy it securely. We apply reasonable security measures to protect it against unauthorized access, use or disclosure.

8. Your rights

You may ask at any time to see the personal information we hold about you, and to have it corrected or withdrawn, within the limits set by law. To exercise these rights, send a written request to our privacy officer, using the contact details above.

9. Privacy incidents

Should a privacy incident carry a risk of serious harm, we will notify the Commission d’accès à l’information du Québec and the people affected, as the law requires.

10. Cookies

How we use cookies is set out in our cookie policy.

11. Changes to this policy

This policy may be updated from time to time. The version that applies is the one published on this page, together with the date it was last updated.

12. Questions

If you have any question about this policy, write to us at info@ortenergie.com.